Privacy Policy

Ancestral Halo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us through other channels.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details, PayPal, or other payment method information (processed securely via our payment gateway; we do not store full payment details).

  • Account Information: Login credentials, order history, and saved preferences.

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.

  • Marketing Data: Your preferences for receiving marketing communications.

2. How We Use Your Information

We use your personal information for purposes including:

  • Processing and fulfilling your orders.

  • Providing customer service and support.

  • Sending updates, promotions, and marketing (if you have opted in).

  • Improving our website, products, and services.

  • Complying with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping carriers, email marketing services, and IT support providers.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and user experience.

  • Analyze traffic and marketing effectiveness.

  • Remember your preferences.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy.

  • Comply with legal, tax, and accounting requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent for marketing communications.

  • Request a copy of your data in a portable format.

To exercise your rights, contact us at [Insert Contact Email].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

If you access our website from outside [Insert Country], your data may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.

9. Children’s Privacy

Our services are not directed to children under 13 (or the age of consent in your country). We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Ancestral Halo
Email: service@ancestralhalo.com